Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
ShoelySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shoely is your personalized online shoe store, using the power of 3D technology to deliver insanely comfortable shoes for running, walking, working, hiking and any other way you move.
Shoely (shoely.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
142 approved reviews, newest moderated first
Shoely is run and operated by people that really care about finding you the best running shoe for you! great service; professional and friendly!
By Juan Molina V.
Response from Shoely· May 12, 2024
Thanks Juan, always our pleasure to help! 🙏
AMAZING customer service by Shoely once again!! I wanted to race in Alphaflys and Shoely was the only site I could find any available. Upon first order, the shoes were a half size short. With just under a week before my marathon, I reached out to August to see if there was any way to exchange for the bigger size before I left for my race. August responded immediately and the shoes made it with two days to spare! I even got some training runs in with them. They served my race perfectly and allowed me an 11 minute PR and Boston Qualifying time!! I truly cannot rave about the Shoely team enough!!
By Cara G.
Response from Shoely· May 7, 2024
WOW, congrats on the BQ, Cara!! We're so honored to be part of your journey! 🙏
Great service and product! The Shoely staff are friendly and helpful.
By Sean
Response from Shoely· May 6, 2024
Thanks Shawn! Always our pleasure to help 🙏
Awesome service. Right Fit the First Time. Thanks 🙏🏃🏻♂️
By Kamran R.
Response from Shoely· Apr 26, 2024
Always a pleasure, Kamran! 🙏
Great inserts and wonderful customer service! The custom shoe inserts arrived in just a few days!
By DAVID L.
Response from Shoely· Apr 25, 2024
Amazing! Honored to support you, David 🙏
Working with Shoely was just a really cool experience from start to finish. I met August at a pre-race expo and was hooked on the idea. I really enjoyed the customized video of my foot/squat scans and the recommendations after. They were super helpful and responsive via email. Most importantly, I ended up with some shoes I really like!
By Graham M.
Response from Shoely· Apr 22, 2024
Awesome, Graham! Glad we could help get you fit 😀
Shoe inserts feel great!
By Molly
Response from Shoely· Apr 18, 2024
Glad we could help, Molly! 😀
August at Shoely has gone above and beyond to help me! A++++
By Vicki
Response from Shoely· Apr 16, 2024
My absolute pleasure to help, Vicki! 🙏
