SH MoversReviews of shmoversinc.com

Save yourself a ton of aggravation and find a reputable moving company. Worst experience of my life in dealing with any company. Cost was 3 times the estimate but to be fair, the load was based on cubic feet and we had more than the the original estimate but when the truck arrived, my calculated number based on truck size and how full it was came far short of what they charged. They would not give a delivery date which ended up to be 18 days. Called the wrong number to notify us when they arrived. They didn't return phone calls.

Absolute worst experience. Was screwed by Tommy. Said the reviews are bad but how they handle them is what makes it a good company. The day I agreed I never heard from him again until I called from a new number. Move destroyed majority of our stuff and I did most of the physical labor because they didn’t have enough movers. We waited 4 months for an insurance claim that returned 300 dollars when thousands were damaged. This company is absolute trash. DO NOT TRUST THEM.

If I was able I would give negative review this is the worst company ever, do not trust this company not only did they charge us 13,000 my 3000 tv was broken, all our boxes were destroyed, they say they will put together all furniture well they lost all our bed frames screws, mattress and tons of irreplaceable stuff, the contracted another 3rd party and they had no idea where anything was and couldn't answer any questions and the best part is you must pay them before seeing if any of your stuff is damaged or they hold your belongings hostage, infidelity van lines is where this all started do not trust any of them

The sales rep gave me a quote of 2500 dollars and i was required to pay 30% upfront(775) before the scheduled pickup date. The driver came and told me my items will take more space than the cubic feet that was quoted on phone so my new cost will be 4700 dollars. I refused to agree to that because i made sure i sent all pictures to the sales guy to give the best accurate quote. So the driver left and since then I tried to get the refund of my deposit. I was even given a receipt of the refund and 3 weeks later I haven’t gotten any refund in my account which means i was given a fake quickbooks refund receipt. I have being calling since then and they never picked my calls

Please oh please...DO NOT USE THIS MOVING COMPANY. They swindled me for $1000. Which I paid extra for 5 day delivery. The truck showed up almost 3 weeks LATE. Some of my stuff was broken. The movers absolutely did not care at all. Listen moving is stressful enough, please do your homework on moving companies. I truly wish I did. Stay away from the shysters. I called, I emailed, left multiple messages for this company to call me back and I heard nothing but crickets. Shame on them!!!

SH Movers lost my coffee table. During the move, they had to change trucks because the one they loaded my furniture on broke down. During that process, they didn’t load my coffee table on the truck that eventually delivered the rest of my furniture. Upon delivery of my other furniture, the driver stated my coffee table was at their warehouse. When I called the company, they confirmed it was in the warehouse and they would call when they had another truck going to my area. After months of calling they now state they don't have my table. Now they won't take my phone calls and are not following up with their warehouse manager to see where my coffee table is. They stated they would email a claim form which they have not done. What really sucks is they are screening my calls and refuse to call back to settle this issue. I called them from my phone, which they let go to voice mail, then I immediately called from another phone, which they answered. They have poor customer services skills and do not work to resolve issues. If they had the foresight and called their warehouse manager in the beginning to see where my coffee table was, then this issue could be resolved by now. This table was my mother's table who died of COVID in January, so it is a special table for me.

***DO NOT HIRE THIS COMPANY! This is our 4th interstate move in nine years and we have never been more upset and disillusioned by a moving company. This move was coast to coast from New York to California. Starting with the basic facts that they touted being a carrier and not a broker, they hired another company to move us. They had given us an estimate for the move and the week before the move adjusted the estimate (higher!) than the initial one after my husband walked room to room and described what was in each one. They did not give us an opportunity to have someone come to the house to give an estimate based on what they say. That was our mistake to not require it! Please, make sure that you have your movers give an estimate with a visit to your home. Once the movers came, they loaded the truck and then told us that there is too much stuff and they would need to return the next day with another truck. They charged extra for the second truck and TRIPLED the price of the estimate. (Seriously, initial estimate was $7,800 adjusted to $8546.62 with a final price of $18,390!) To top it off, when my husband negotiated the driver said that the total will be $15,000 (still, twice the initial price) and it turned out that it was the remaining balance after our deposit. Once the second truck arrived, they still did not fit all of our items and we were left with a need to get rid of items that we had intended on bringing, which we now need to replace. Once the movers arrived in California, they unloaded the truck. There were many broken items (chairs, LOTS of broken dishes) and most of the boxes were crushed (!!!) including wardrobe boxes, major dents to the refrigerator, box freezer and metal tool boxes. The movers were supposed to assemble our three beds. My husband took the lead on assembling the King sized bed when they were completely overwhelmed by it. They also left numerous boxes in the yard and didn’t even bring them into the house, and left garbage in front of the house. Of course, the movers had us sign documents the night before they left. There was NO WAY to assess damages or to know what, if anything, was missing. We ended up with someone else’s items (this man was smart enough to have his business card attached to one item) so I was able to contact him. No idea where our missing items are. I have contacted the company and gotten no response.

SH Movers is a fraudulent company, associated with Your Professional Movers in California. They often times get work through other moving companies or brokers who later try to separate themselves from SH Movers and My Professional Movers. My story is just like the rest of these nightmares. You basically jack up your price on the day of pick-up and then disappear with your belongings. We have been over 4 weeks without any real contact with the company and no calls back. When you ask the dispatcher for a supervisor, they are always unavailable or the give you a number that is never answered. Both of these companies are fraudulent companies. The best place to start is with the Better Business Bureau, The Federal Motor Carrier Safety Administration and a civil attorney. These companies, sub-contracted by companies like Value Added Movers, write contracts to discourage the consumers from taking earlier legal action. By the time you think there is a problem, you haven't documented anything. Your money is long gone-- with your belongings in an undisclosed warehouse in Irvine, Ca.