Easy claim process and paid super fast
Easy claim process and paid super fast. Makes it easy to keep my customers happy!
By Debbie B.
Response from Shipsurance· Jul 28, 2022
Thank you for sharing your positive experience, Debbie!
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
270 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."
Shipsurance (shipsurance.com) has 270 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 126 reviews with 5 stars · Clear filters
Easy claim process and paid super fast. Makes it easy to keep my customers happy!
By Debbie B.
Response from Shipsurance· Jul 28, 2022
Thank you for sharing your positive experience, Debbie!
Shippo insures through Shipsurance. Another rip-off. I have a (legitimate) claim at Shipsurance, they don't want to pay, but ask for the same thing over and over again as if all my letters and documentations fall on blind eyes (and deaf ears). 2 women in that office, who are they? Are they hoping I finally give up? Never again will I insure with them, money thrown out the window.
By Rosina M.
I get coverage on every shipment through my online store with this company. When my customer got a damaged package, I had them take a photo of that package and submitted it to this company the same day. It took a week and no additional emails to get my insurance claim approved. Very easy and I will keep using this company.
By Leany B.
Response from Shipsurance· Jun 2, 2022
Thank you for the great review and sharing your experience, Leany!
Super convenient, quick, and easy. Filled out the claims questionnaire and was immediately processed.
By Ken
Response from Shipsurance· Jun 1, 2022
Thank you for sharing your experience!
Shipsurance processed my claim quickly, provided clear instructions about what was needed from me in order to complete the claim, and I am very pleased with the whole experience.
By Be Still B.
Response from Shipsurance· Mar 22, 2022
Thank you for sharing your positive experience and for the 5 star review.
The USPS had damaged an expensive antique shipped to one of our customers. I'm very grateful that we had insured the package with Shipsurance. Very low cost rates, easy claim process and reimbursement was quick! I would definitely recommend them when shipping! Jason & Carol Carrigan Whitefield, Maine
By Jason C.
Response from Shipsurance· Mar 21, 2022
Jason & Carol - Thank you for taking the time and sharing your positive experience.
Unbelievably fast response and settlement of claim.
By Carol M.
Response from Shipsurance· Mar 18, 2022
Carol - Thank you for the great review. We are happy we were able to settle your claim quickly.
So much better than rely on usps insurance, which is absolutely horrible. The entire process was quick and easy and they deposited directly to my PayPal. I insure all my packages with shipsurance.
By Simone A.
Response from Shipsurance· Mar 18, 2022
Thank you for taking the time to write a review. We appreciate your business and love the 5 star review!