Pick up went very well.
You would need to contact my sister to whom the shipment was made.
By JEANNIE
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
759 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
759 approved reviews, newest moderated first
You would need to contact my sister to whom the shipment was made.
By JEANNIE
Good company. Trustworthy, reliable and honest.
By Marsha
Moved cross country. The pickup and delivery was very easy. The estimated price was within 1% of the final bill. Saved 3,000 versus competitors estimates. Everything arrived undamaged and ahead of schedule.
By Cash
The crow came in and picked up items and shipped them to Phoenix with no problem. They arrived safely and in good condition. Ship Smart is the way to ship.
By Richard
Ship Smart personnel were consummate professionals in everything. From answering the phone to moving my household items, everything was excellent. I recommend them to friends and associates.
By Richard
Good service, little breakage and well timed. However their estimator underestimate the load by about 50% leaving us owing considerably more money then they projected. Their estimators need better or buyer beware of underestimate to get the contract ....
By Thomas
Everyone I dealt with was friendly and professional....from my first call into Ship Smart to both ends of the delivery.
By Margaret
delighted with the service
By Martin