They're AWESOME!!!
They're AWESOME!!!! Easy to work with & as good as their word!
By Sheila
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
759 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
759 approved reviews, newest moderated first
They're AWESOME!!!! Easy to work with & as good as their word!
By Sheila
Only way to move a small load Costs and timing were as requested
By Carl
We closed out office in Georgia and needed to ship the contents back to our headquarters in Texas. ShipSmart handled all aspects for us professionally and at a reasonable price. They helped us in working with the building management at both ends and dealing with our scheduling issues. Great to work with.
By Howard
They picked up on time. Movers were very efficient. Everything arrived in good condition.
By carole
It took time to get my shipment from Florida, but that was expected. Everything packed and in perfect condition on arrival.
By Sybil
Their service was outstanding from the first phone call through the final delivery. I used them to ship a piece of furniture out of state. It arrived in the same condition it was shipped and within the time frame given. Everyone I encountered was courteous, friendly, and helpful. I highly recommend this company.
By Karen
They made the whole process fast and easy. In addition to making things entirely painless, I felt I got premium service at a really reasonable price.
By John
the personnel in three states were efficient and accommodating.
By Chris