they work super smooth and careful
they work super smooth and careful! thank you for delivering my extra fragile goods!
By jerrybuch
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
759 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
759 approved reviews, newest moderated first
they work super smooth and careful! thank you for delivering my extra fragile goods!
By jerrybuch
We had a medium size load of my wife's deceased parents prized possessions to ship from LA to Portland. Too big for us, but too small for a moving company. Everyone we dealt with was very kind and professional and everything arrived in good shape and when promised!
By Harvey J.
Professional, on time, courteous, undamaged antique desk. So very pleased. Reasonably priced too.
By Jane
Such a professional job! Furniture was well wrapped and taken care of! We’d definitely use them again!
By Mary
Exceptional Service, very detailed, efficient and a pleasure to work with!! Would definitely consider them again.
By Deborah
Ship Smart is the place to go for small and not so small deliveries. Dining Room furniture was moved from Texas to Louisiana. The price was better than some of the other's I received. More importantly, the service and the handling of the furniture was very meticulous. No mishaps! Ronnie and Sylvia brought each piece in, unwrapped and setup. Beautiful! We appreciated them very much.
By Sue
I’ve had 5 star service every step of the way with Shipsmart! My quote for 14 box and a china cabinet was sent ASAP. After a few adjustments regarding box dimensions I asked for a new quote and received it in less than 20 min. It was about $400 cheaper than the other long distance movers in the Houston area, I was ecstatic about the price. Shipsmart coordinates everything, we had Pack ‘n Send movers pick up my belongings in Houston, take it to a warehouse where everything was palleted and wrapped (my quote was spot on and did not change from the estimate I was given) and then Orbit Moving made the final delivery to my apartment in Orlando. Everything arrived just the way I packed it. I couldn’t be happier.
By Meagan B.
Pick up and delivery were on time and info promptly given about the route the shipment took. Excellent communication during the whole process.
By Don