Easy & fast
Easy, especially with the Regent Cruise partnership. Relieved our stress. Pickup at Venice was fantastic! Crew there got our bags straight to the trunk and we were done in less than 15 minutes. Well done!
By Linda T.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
Easy, especially with the Regent Cruise partnership. Relieved our stress. Pickup at Venice was fantastic! Crew there got our bags straight to the trunk and we were done in less than 15 minutes. Well done!
By Linda T.
Dropped off my luggage at a FedEx store, My luggage was in my room on the cruise ship when I arrived. Easy and stress free
By TomA
Good communication
By Thomas
Excellent customer service. Bags were waiting for us!
By Michael M.
On time no hassle
By Rick S.
We had scheduled a pick up at our home, but the driver for some reason did not show up. We called Ship & Play and they shipped our luggage faster with no additional cost. Our Luggage arrived two days later. We were very happy with their service.
By Arthur V.
Amazing service! Will use again & passing it on to all friends & relatives.
By Janice F.
Shipping was fast easy and the courier had great communication. It was so nice to travel without having to drag a large suitcase around, especially while a part of my journey was on a train.
By Chelsea P.