Delivered as promised
Delivered as promised. No problem
By Ron H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
Delivered as promised. No problem
By Ron H.
Online scheduling was easy. Pickup by FedEx was easy. I tracked my bag every day and watched its progress and verified it arrived and stayed at the warehouse address. We next saw our bag on the cruise ship. I would highly recommend this service. I wish we had scheduled a pickup for the return trip! Thank you.
By C W.
So far service has been outstanding. Jake and James are incredible. We still need for our luggage to be delivered, but everything appears to be on track. Thank you - John
By JRE
Ship&Play made traveling, especially long trips, so much easier. Our luggage arrived on time to our destination and back to our home. This is a must service to consider using for the Boomer generation. We were pleased.
By Arnold E L.
loved not having to worry about hauling my luggage thru multiple airports. would definately do this again and would recommend this to everyone.
By DEBORAH
Luggage was picked up as stated and was in my room when I boarded the ship. It was shipped home and arrived in a few days from Barcelona. There were 2 men on the ship to answer any question we had and to pass out luggage tags. The best part was all the luggage was off the ship by the time we got off. Great service!
By SANDRA S.
Prompt and on time
By Fares S.
Luggage made to the ship. Also, we received our luggage at home in two days. My only complaint is that Fed Ex would not pick up our luggage at our building. We had to have it taken and shipped from our main La Loma Village office. Our building is very secure. In order to pick up our luggage at our building, Fed Ex had to call us to come down and let them in. They would not do this.
By Valued Visit A City U.