Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
362 reviews
Ship & PlaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
So we did not want to fly back home from vacation with all our luggage, so we used Ship and Play for the first time. They showed up the day when they said, and it arrived home 3 days earlier than they said! WAY EASY TO USE!
By William C.
Great service. Pick up on time. Arrived 2 days early.
By Steven Z.
Very accurate and easy to use
By John H.
Very reliable and great customer service
By Diana R.
I shipped a piece of luggage from Florida to England. From the time I placed the order until they were there to pick it up was just a couple of hours and arrived in England a day and a half later. I don't have any reason to carry bags to and from the airport anymore!
By Stuart H.
It was so easy to ship my golf clubs with Ship & Play. Once I picked up a shipping box from Fed Ex, which I would suggest since their box is heavier and the exact size needed for a golf bag and clubs, I was able to process, package(following packing instructions), pay, and schedule the pick up, all from my home. Fed Ex picked up the shipment on Monday from close to Sioux Falls, SD and delivered them on Thursday to Orlando, Fl. Package arrived in perfect condition and shipping was fast. I would definitely recommend Ship & Play for you shipping needs.
By Randy
The price was great, (less than half the other quote), and the bike got there in three days!
By Kent
Super easy! Loved the convenience, the price was comparable to paying the baggage fee but without the hassle.
By tina C.
