Everything went as promised
Everything went as promised- sign up, pickups and deliveries. On time
By John B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
Everything went as promised- sign up, pickups and deliveries. On time
By John B.
Very easy to set up
By Rakesh A.
Very clear instructions, reliable pickups, no issues with gear and great price.
By James
This was great! Wish it was just a little less expensive and I’d do it more often!!
By Cheryl T.
Delivered as planned. Simple process.
By CT
Easy drop off at local Fed Ex. We didn’t have a printer or luggage tag since we left before they arrived, but the FedEx customer service rep took care of printing and tagging our fencing bag. It arrived a day early, which is fine, and every zipper was zip-tied shut to prevent theft. Would use service again and highly recommend.
By R S.
Smoothless
By Ezgi H.
Simply and easy pick up and delivery for a fair price. Even delivered a day early. Bike was in perfect condition and so was the box,
By Brian R.