As promised
On time on outgoing and return . It was easy to contact and instructions were clear. Excellent experience
By ED
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
On time on outgoing and return . It was easy to contact and instructions were clear. Excellent experience
By ED
Easy and efficient process
By Ryan M.
Bag arrived in time and safe.
By Nicholas V.
Great experience! I needed to ship some boxes to my daughter and everything happened as it was advertised. The boxes actually arrived a day earlier and were in perfect condition. So affordable, too! Highly recommend.
By Dawn M.
Great, dependable service!! The best!
By Jody
I loved how easy it was for the Valet to be picked up and dropped off. I also really appreciated how they called me when my package was not picked up at the FedEx store as scheduled. It was really important to the company that I knew that it might arrive a day later than I expected.
By Dirk E.
Good prices and good service via fedex
By HS
Great phone customer service. Extremely helpful . pick up & delivery was very easy. My packages arrived early and I perfect shape!
By Barbara