Very impressive and good
Very impressive and good
By Ann S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
Very impressive and good
By Ann S.
Our experience as a whole was actually fantastic. There was a little bit of a miscommunication with pick up that was fixed right away and our stuff got to our families house the day before we got there. We shipped it off before we left vacation to go home and it got home a couple days after. The whole thing was seriously such a relief to have when you’re traveling with kids, especially sensitive kids.
By Kaitlyn F.
We didn't have to worry that our luggage would not make the short connection
By Linda W.
So easy to pack and it gets to where you need it to go with zero hassle
By Mycah
Easy to coordinate, reasonably-priced, and bag received as expected. Would use again in the future.
By Michael A.
They were very helpful and responded quite quickly.
By Emilie I.
Delivery earlier than promised
By Giri C.
Excellent service. shipment arrived from USA to Canada in 24h - 3 days earlier than expected. Easy to schedule and pay online. Excellent experience- will use again. Saved us from flying to the US just to pack up the dorm.
By Jay M.