Great service wonderful Representatives…
Great service wonderful Representatives on the phone very helpful
By Robert H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
Great service wonderful Representatives on the phone very helpful
By Robert H.
Perfect. Quick easy and very reasonable. Will definitely be doing this again in 2 months
By Karen A.
Amazing fast service! Was expecting for my equipment to take a week to go from Florida to BC Canada as per their site. OMG it was delivered 2 days later! Return delivery took only 4 days too. So much easier to travel without it and have the concern that the airlines wouldn't get them on the plane which has happened previously.
By Audrey S.
No hassle! Tagged my bag, they picked up, delivered and sent home! So easy! Will never travel through the airport again with my snowboard!!
By Christopher
You did what you said you would do.
By Mark M.
My experience with ship and play was second to none. Kind, knowledgeable, courteous and helpful are just a few words I can describe. Pleasurable ecperience I would recommend to anyone.
By Cary B.
FANTASTIC communication!!! Up until I received my luggage
By Reginald H.
Such an easy way to ship baggage and snowboard. Customer service was exceptional as well.
By Gretchen K.