The service was exceptional and I was…
The service was exceptional and I was shocked how quickly my luggage made it to each destination! Will definitely use again
By Katherine
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
The service was exceptional and I was shocked how quickly my luggage made it to each destination! Will definitely use again
By Katherine
Easy to manage, the clubs arrived back home timely and safely!
By Stephen B.
Everything went well with the clubs arriving early!
By Stephen
First time user for baggage shipping. Fast and simple setup. Fast and reliable service. Shipped a large bag overseas from the US to Spain. Bag got there before I did. Will definitely use this service again and recommend to anyone.
By Allen P.
On time and safe delivery. Love the service
By Charles B.
Prompt delivery.
By Ron D.
Luggage was there timely and in our suite when we arrived. I must say Hoover, we will never ship again if you use DHL. Both our bags were rummaged through and my wife’s underwear was a mess. In all the years I have used you to send golf clubs using Fed Ex, this has never happened previously. I will use you again only if shipped through Fe Ex. You have always been timely but my wife nor I appreciate someone going through her lingerie!!
By Phillip W.
Everything was handled timely. Arrived in good shape. Appreciate your door to door service.
By Joyce S.