The shipment arrived in a timely…
The shipment arrived in a timely manner, both ways. Suitcase was intact, nothing broken
By Jane K P.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
The shipment arrived in a timely manner, both ways. Suitcase was intact, nothing broken
By Jane K P.
Reasonable Price, Fast shipping, Good communication!
By Louis
Very prompt
By Daniel A.
This made traveling through Europe seamless!
By Erin R.
I received superb assistance and service throughout my shipment.
By Leo R.
Everything went smoothly and as planned!
By Allison L.
The pickup of my suitcase at the cruise port was flawless. I was supposed to get my suitcase delivered three days after pickup, but it was delivered after only 2 days. The booking process was easy, and when I called with questions, the operator was friendly and very helpful.
By John J.
Luggage was picked up and delivered quickly and in great condition. Such a wonderful service!
By Stephanie C.