Great service
The process was simple and the pick up and delivery went well.
By Kathleen L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
The process was simple and the pick up and delivery went well.
By Kathleen L.
Our luggage was picked up by the port agent when we disembarked our ship in Dublin, Ireland. It arrived safely about a week later.
By Nancy
Seamless. Very helpful staff. Will use again.
By M. M.
Wonderful experience
By Amy P.
Luggage arrived as planned...thank you
By Roxi P.
Bag arrived on time and was delivered per instructions
By Bw
Preparation for delivery was easy! The package arrived 2 days early in perfect condition. The cost was only $79.00.
By JoAnn K.
As advertised plus 10
By James P.