Arrived early
Great service. Love the tracking. Arrived early.
By Linda
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
Great service. Love the tracking. Arrived early.
By Linda
They did a great job!
By Nancy
Pickup and Delivery were prompt as scheduled. Bags arrived in excellent condition. What more could you ask?
By PAUL P.
Delivery home was much quicker than expected!
By Janelle R.
Great service
By Janis
Perfect door to door service. Always on time or early!
By Karen W.
My family had a completely 5-star experience with Ship & Play. We shipped 7 bags from the U.S. to Italy and everything arrived in a timely manner. The best part was the Ship & Play concierge who was with us every step of the way and very responsive to questions (via text and phone). We highly recommend Ship & Play for all shipping needs and especially for any international moves. Our bags arrived on time and in great shape!
By Collette
This was our first time using Ship & Play. Our luggage arrived ahead of schedule and we were very happy.
By Darron