Shipmonk is awesome
Shipmonk is awesome. I've used multiple 3PL's in the past and they all sucked, Shipmonk is the first one I havent had any issues with!
By Taylor O.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
399 reviews
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ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our "merchant-first" core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. We shipped millions of packages in 2024, fueled by our 2,300-strong team and proprietary technology that gives merchants a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated "mom & pop" support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.
ShipMonk (shipmonk.com) has 399 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 272 reviews with 5 stars · Clear filters
Shipmonk is awesome. I've used multiple 3PL's in the past and they all sucked, Shipmonk is the first one I havent had any issues with!
By Taylor O.
Awesome service! Never experienced such a great customer service experience. Highly recommended!
By Cathy B.
We always had a good experiencia with shipmonk, all the services they have offered have been executed with excellence, consumer service is very good, and about the rates they always offered several options which is very good.
By Bianca
Shipmonk took an idea and made it a reality for us. Pastor Box ships quarterly and I’ve heard nothing but accolades from my subscribers. Sure the content will make or break a subscription box, but if the fulfillment process is not executed with care and attention to detail, it would never succeed. My CRM not only “held our hand” as we were getting started (all new territory for us), she’s stuck with us every step of the way. I’m thrilled with Shipmonk. - Dave Wike, Founder, Pastor Box
By Dave W.
I used them as a shipping partner for our e-com store. Excellent experience. Very helpful and friendly staff. Go ahead if you are on the fence. You won't be disappointed.
By Trilok H.
Very pleasant to work with. While not perfect, because nobody is, they are always willing and ready to work with me towards a solution. Any company with such an attitude deserves a full 5 stars in my book and I would highly recommend them.
By willem
I appreciate Bridgette so much. She's so helpful today for doing an extra mile for me. Hey give her a Venti coffee to warm her up! -Sab
By Jessabu
I've been using them for over a year now and everything is going without problems. Perfect platform without any breaks from the tech side and with fastest shipping i've seen!
By Dimitar A.