ShipitfurnitureReviews of shipitfurniture.com

81666 CA-111, Indio, California

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The Fair Hearing score

3.9/ 5

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107 reviews

Shipitfurniture3.9Average

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About Shipitfurniture

Ship It Furniture is a one-stop shop for all your furniture needs. We offer a wide selection of furniture for every room in your home, from living room sets to bedroom furniture to outdoor furniture. We also have a wide selection of accessories, including lamps, wall art, and rugs.

Shipitfurniture (shipitfurniture.com) has 107 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.

Also known as: shipitfurniture.com
Website: shipitfurniture.com
Category: Furniture Stores
Location: Indio, California
Listed on The Fair Hearing: 2026

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Nov 9, 2023

I haven't been able to successfully by…

I haven't been able to successfully by a couch from here. The website doesn't even have couch sizing. When I ask customer service they make me feel like a cockroach for asking in the first place. Why would I ever spend $1,000 anywhere where you can't even give me a straight answer? It's furniture. Obviously I need to know the size of it. Who is buying furniture without knowing how big it is? Such level of rudeness is not worth the cheaper prices. I can afford not to be treated like crap. Thanks.

By Yuri

Response from Shipitfurniture· Nov 9, 2023

Hey Yuri, We're genuinely sorry to hear about your frustrating experience, and we apologize for any inconvenience you've encountered while trying to purchase a couch from our store. Your feedback is essential to us, and we want to address your concerns to ensure a better shopping experience for all our customers. We understand the importance of having clear information about the size of the furniture you're interested in, and it's unfortunate that our website lacks this crucial detail. We'll make it a priority to update our product listings to include accurate sizing information to better assist our customers in making informed choices. Regarding your interaction with our customer service team, we are disheartened to hear that you felt treated poorly. We take customer service seriously and will investigate this matter further to ensure that such interactions do not occur in the future. We believe that every customer should receive the respect and assistance they deserve when shopping for furniture. Your feedback is a valuable reminder that quality customer service and transparent information are just as important as competitive pricing. We genuinely appreciate your input and are committed to making the necessary improvements to create a more pleasant and customer-friendly shopping experience. Please don't hesitate to reach out to us if you decide to give us another chance, as we'd love the opportunity to serve you better. Thank you for sharing your concerns with us.