Outstanding onboarding process
Outstanding onboarding process. We couldn't have asked for a better experience. We launched three months ago and haven't had a single issue with them yet.
By Fran S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
510 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
510 approved reviews, newest moderated first
Outstanding onboarding process. We couldn't have asked for a better experience. We launched three months ago and haven't had a single issue with them yet.
By Fran S.
Such an easy experience to manage a box running out of stock. I received prompt, daily (sometimes more) check-ins. I felt confident the issue was going to be handled timely and accurately. Thanks Carlos!
By Tanya
Clear instructions and directions. Emi helped my right away and it made me feel like she genuinely cared about my experience and solving my issue.
By Jovani F.
HI, Want to commend Carlos Guerrero (Ticket 162205) for his timely responses to my ticket and good customer service! Charlie
By Charlie G.
She is always so helpful and resolving all our concerns!
By Juana B.
Emi is an absolute star - great, effective service and so friendly. She is wonderful to communicate with!
By Laura W.
Tolya responded fast and came up with a solution and explained the process to upload CSV files and we shipped the order in no time.
By Debesh G.
I was having some issues with PO's but Ricardo helped provide some insight and it was very helpful. Just what I needed! Quick and painless!
By Garrett