Really love the hands-on support of…
Really love the hands-on support of Shiphero. Our goods are being shipped very fast and everything is very transparent. Would recommend
By Guillaume Willy de K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
510 reviews
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ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
510 approved reviews, newest moderated first
Really love the hands-on support of Shiphero. Our goods are being shipped very fast and everything is very transparent. Would recommend
By Guillaume Willy de K.
Always there to help
By Eilon P.
excelente servicio, responsabilidad 1000% siempre recomendare a shiphero y a Clara, maravillosa chica siempre dispuesta ayudarte en cualquier situación relacionada a el fulfillm.
By Ocean B.
Great customer support. Silvana is a wonderful agent. She knows the ShipHero product and also how to transfer the knowledge to a newbie like myself.
By customer
I can't believe how easy it's been to set up shipping with ShipHero. At every step, they delivered before deadline to get me running several days before I expected. Bela has been wonderfully helpful and professional. As a low-volume shipper I didn't expect to be able to find this kind of service. I couldn't be happier!
By Catherine H.
We've been using ShipHero for our fulfillment needs for a few months now and we could not be happier. Their software is amazing and their warehouse staff is on top of all our orders. Everything ships within a couple hours of receiving the order. Whenever there is anything we need help with or if there is something that needs clarified, their support staff always goes above and beyond. Highly recommend using these guys!
By Oto H.
So far so good. They are very responsive and they are willing to work with small businesses. Looking forward to building my business Your True Shade with them.
By True S.
I am very happy with the customer support that Clara has provided for our company. Quick, professional, and friendly. We are very glad that we can count on Clara to help resolve our issues to the best of her ability.
By Studio L.