Time saver
I love ship.com as it brings my shipping experience right to my fingertips and makes getting my packages out so easy. It’s a major time saver 💜
By Beverly H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
419 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ship.com is shipping software for online sellers. We are not affiliated with Shipt (shipt.com), the same-day delivery and grocery shopping app — if that's what you're looking for, you're in the wrong place.Shipping Made Simple. Growth Made Smarter. Ship.com is a shipping platform built for online businesses selling on Shopify, eBay, Walmart, TikTok and other online stores. More than 10,000 businesses already use it to connect their store, print labels in a few clicks, and get orders out the door without the manual back-and-forth of comparing rates and re-entering addresses. UPS and USPS rates are discounted up to 89%, so shipping costs don't eat into your margin as you grow.Our newest addition is Ship AI, a proactive AI shipping manager that scans incoming orders, recommends shipping decisions, and gets them ready to ship before you even open your queue — while keeping approval over anything that spends money in your hands. It's built specifically for shipping, not bolted on as a general-purpose chatbot.Ship.com is built around more than just getting a package out the door. Built-in rewards and email marketing tools help you turn a one-time buyer into a repeat customer, and free pickup means one less trip standing in a carrier line. Commit annually and lock in 25% off, or start with a free trial — no credit card required, and no demo required either, because you'll see the difference from your first shipment.Ship.com was founded by someone who spent 20+ years building shipping and logistics software, including founding Webgistix before its acquisition by Rakuten. That background shows up in how support works here: when you need help, a real person walks you through it. It's part of why sellers consistently rate Ship.com highly on Trustpilot.
Ship.com (ship.com) has 419 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 390 reviews with 5 stars · Clear filters
I love ship.com as it brings my shipping experience right to my fingertips and makes getting my packages out so easy. It’s a major time saver 💜
By Beverly H.
Great shipping rates and fantastic customer service. I’ve been with ship.com for years and love all of the business integrations!!
By Bethany
Ship.com was a good experience! I felt at ease using it! It was fast and easy! I'll be using it all the time!
By Kimberly G.
I love using Ship.com! It is so easy to use and I love that there are different tiers depending on how much you use it each month. I have used many different shipping platforms and ship.com is by far my favorite.
By Jessica L.
Ship is simple and easy to use. The support team is great and I am so glad I chose ship.com
By Melissa
I use several shipping sites but have used this one the longest. Always reliable and competitive pricing as well. Easy to use.
By Melissa
Ship.com is soo easy to use. I use it for all of my shipping needs!
By Stephanie S.
I love using ship.com they are always in contact with me and easy to use. Great experience all around
By Amy G.