Great design..
Great design... but a bit expensive for the quality
By Tom
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
29 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shinola is an American luxury goods brand based in Detroit.
Shinola (shinola.com) has 29 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 2 reviews with 4 stars · Clear filters
Great design... but a bit expensive for the quality
By Tom
Quick update from my December post. A supervisor from Shinola did reach out and provided me a more than adequate resolution. I appreciate their effort to make things right. I am a big fan of this brand and continued to be but was disappointed in that latest interaction. However they did come through in the end..
By Charles T.