Where r they?
They're no longer around. You can guess my review.
By Ben G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
567 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Shine Bathroom (shinebathroom.com) has 567 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 312 reviews with 1 star · Clear filters
They're no longer around. You can guess my review.
By Ben G.
The app is terrible. I used to be able to order cleaning pods from it. Now I can’t. Even the contact support button doesn’t work. Would love for someone to contact me. It’s impossible to get a hold of an actual person. Fix those things and I’ll change my review, but as of now, not a happy customer.
By Lisa F.
No response. Company didn’t fulfill my subscription
By Daniel L.
Both of my systems had pump failures. If this indicative of quality of the components it's no surprise they went bankrupt.
By Mark I.
The devices barely work. Support could not help and when I asked for a refund under their guarantee they ghosted me and removed me from their Facebook group. Very unprofessional
By Darragh M.
Does not stay charged longer than two days. The iOS app is terrible and the common sense items on the app still do not function
By Earl S.
Great Promise, but Failed. Late to non existent delivery. Constantly needed maintenance. App connection was terrible.
By Chad K.
Like others, I love the product but customer service is nonexistent!! Company is now defunct! Have to make my own solution now. Do not answer phones or emails. Too bad, had promise.
By Mike T.