Can’t get cleaning pods when I order…
Can’t get cleaning pods when I order them
By Karen M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
567 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Shine Bathroom (shinebathroom.com) has 567 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 312 reviews with 1 star · Clear filters
Can’t get cleaning pods when I order them
By Karen M.
Items were returned and waiting for refund. Can not get in touch with anyone
By Don
A business that put all its trust into the investors and then goes bankrupt,it was ridiculous that we as investors found this out third party.The investors lost and wasted a lot of time and money supporting this company.There’s nothing to say other than time goes on without out this poorly managed company.
By Rr
Disaster. Poorest customer service EVER! No replacement pods available and I pre-paid the subscription for the year.
By Amber
Cannot order pods
By Jeff
It appears they have bailed on their customers.
By Denise
Shine did not get rid of stains in my toilet as advertised. My sprayer stopped sticking to the porcelain. Customer service is nonexistent. I threw my Shine away and tell everyone I can not touse this product.
By Do no connect my name to S.
This product works whenever it wants to, and not during the time it is supposed to. And usually only works once of twice a month. Also I paid for subscription to get pods every 14 days, I have not received my last 2 orders of pods, and now I cannot order more on the APP, because it says I need to verify my email, and it will not give me the chance to do that, there is no button to click or anywhere to put my email. I email you guys about the pods orders, and I never received an email back and that was like a month ago.
By Pete A.