no answer
no answer! charge hundreds of dollars then disappear!
By rba
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
567 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Shine Bathroom (shinebathroom.com) has 567 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 312 reviews with 1 star · Clear filters
no answer! charge hundreds of dollars then disappear!
By rba
NOTHING WORKS ON THEIR SITE
By Jeff C.
I am part of the unlimited program. I can’t order any pods. I can’t get any help and all items are greyed out in my app. I have tried to reach people many times via chat and emails to support and never heard anything. I would never recommend Shine at this point. It is a lot of money for something you can’t get the items you need for it to work.
By Andrea H.
Spent a lot of money with this company and they disappeared into thin air. I hope there are criminal proceedings in the works.
By Stacy W.
About a month & a half ago my Shine completely stopped working. It wasn't performing as advertised in the first place. Suddenly, it would empty itself in less than 24 hours. It was not communicating with the app at all. I have attempted to contact customer service to no avail.
By Stephen K.
You don't respond to emails, phone calls, or chats on your website (when it was working). You ghosted all of your customers and I hope you get what you deserve from treating people that way!
By Derick
The product itself is great, but the company going bankrupt right after I bought it kinda ruined everything about it.
By Steve
The company went bankrupt so my paid subscription won't be fulfilled.
By Gena S.