They still in business
They still in business? A lot of in answered emails.
By GoBrowns!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
567 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Shine Bathroom (shinebathroom.com) has 567 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 312 reviews with 1 star · Clear filters
They still in business? A lot of in answered emails.
By GoBrowns!
Awful product, complete waste of money because they did not work. When one of mine broke I never heard back from them, eventually filling a complaint through my CC company.
By Spur
Support is dismal. When I close the toilet cover, or even walk near the toilet, the spray goes off. When I turn on the bathtub or even when the dishwasher goes off, the spray goes off. I go through a pod once a week! Even after a month and 4 pods later, I decide to clean the toilet, and found that it's still pretty gross in there. I tried to contact support a few times, and they were very responsive the beginning, but now, I haven't heard anything for a few months. I haven't used shine since, because it's a waste of money to keep buying pods that will be used up ever week, and I have 2 Shines, which makes it even more expensive to maintain.
By Zhiyu L.
Awful service frustrating product! Company has gone in to liquidation and we don’t even have ingredients for what we need to put in the product doesn’t even deserve one star!
By Mark B.
No one has contacted me back from support … Too bad
By Alejandro N.
Awful product. Awful app.
By Jonathan V.
App never really "worked" on Android, was too buggy and unreliable to be released in that condition. Couldn't ever get support, eventually support became auto replies and closure of the support request. Can no longer order pods or accessories, making the unit useless. Can't even get an auto response to any form or request - I suspect its related to a bankruptcy notice I received regarding Shine.
By Eric
This company is a joke! They got my money,and now they’re bankrupt.
By DALE