Worst product ever!!
Worst product ever. I bought 2 and returned the unopened one. I sent about 10 emails regarding the return with no reply. I returned it over 3 months ago and never received my refund. Do not buy from this scam company.
By Raia A.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
567 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Shine Bathroom (shinebathroom.com) has 567 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 312 reviews with 1 star · Clear filters
Worst product ever. I bought 2 and returned the unopened one. I sent about 10 emails regarding the return with no reply. I returned it over 3 months ago and never received my refund. Do not buy from this scam company.
By Raia A.
This company is out of business. Ghosted all their customers.
By Shelley P.
Unfortunately the company is out of business so now I am stuck with 3 units I can't use. Can no longer get cleaning pods required, although I paid for a subscription
By Sandywich
The device is fine. The problem is the pods. There aren’t available and the Shine support is not available. One star is too high!
By marilyn
I really wanted to be excited about the Shine bathroom system. I bought two and neither one have performed up to my expectations. One of them has not worked for three months and no one has reached out to me about the problem, despite several messages I sent asking for help. The charge does not last more than a month and I get mold even using 3 pods at a time.
By Beth B.
There was a problem with delivery. Customer Service was slow to respond and remedy. There is a problem with the app, and ordering refills. Customer Service has not responded. So paying for a service I am not getting, and can no longer use the product.
By Ron H.
I purchased a subscription for pods, but the website is down and unable to order more pods.
By SI
I backed this on indiegogo, and hoped it would clean my toilet. It doesn’t, and it seems like the company has gone. I can no longer order more cleaning pods, and they have not sent me all items that I ordered when first backing the project :/
By Steinar W.