Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
307 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shine Armor is Americas number 1 consumer car care company! We focus in bringing high-end detailing products to consumers for affordable prices. Our flagship product, Fortify Quick Coat, is an all-in-one Waterless Ceramic Wash, Shine, & Coat! Shop smar...
Shinearmor (shinearmor.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
307 approved reviews, newest moderated first
Shine Armor is awesome. People who are complaining are not using it properly ... either that or they have let their vehicle deteriorate into a poor condition. Just remember, you can't polish a poop!
By Chris B.
Response from Shinearmor· Sep 14, 2020
Thank you very much for your feedback. I believe it is our responsibilty to teach them not only about our products but also how to use them and maintain their vehicles.
After realising the product was in USD and converted to AUD to be almost double what was advertised i feel like I completely got ripped off. So I would hope it at least did what all the videos were showing. when I got it I followed the instructions and generously applied to the cleaned car. I did the front door and hoped it was going to be amazing, but it just did nothing, I also tried the water spray over the area to see if it would be like the ads where the water beads off and on the area not applied it sticks to the car. But NO beading effect at all, it looked no different to the area I didn't apply it. I have 2 bottles of it and was refused money back, no credit or discount nothing. $70 after converting to AUS for 2 small bottle of purple water. Terrible and now I have their ads following me every where on FB. -----------following comments after response---------- Any ecommerce site should state the currency by the price, its a better experience for the customer. Your product did nothing ZERO I have tried it 2 more times just to really make sure. It simply did nothing. the discount was the least you could have done and amounted to $14 (rounding up) after spending $70 its not really good enough. -----------following comments after 2nd response----- i looked into sending it back back I can't get cheap shipping to the US from AUS it would cost me as much as I have spent so its not really an option as you don't refund the shipping costs
By Mark J.
Response from Shinearmor· Sep 16, 2020
Hi Mark, Thank you for your review. I do apologize the product did not work as well for you as it has for many of our other customers and the fact that you missed the "Made in America" and the US address we have on our website. I believe you have already been in touch with our customer service team who were gladly sending you a return label for you to return the unused products for a full refund. I also see that you settled for a 30% refund instead. As offered previously by the customer service team if you would be kind enough to return the unused product to us we would offer you a full refund. I am certain you would have judged the results after the first bottle so you should have 1 bottle left to return to us. Buyers always check the company address and number before ordering from a website to determine what currency they would have to pay in. 99% of our ads and emails clearly advertise us as an American company selling an American made product, again I do apologize if you missed that.
I've used the product over the past year and have had amazing results. The negative reviews are about delayed delivery and poor service. I don't doubt their experiences but they have nothing to do with the product itself. I performed a single stage paint protection on my vehicle in February and finished it with a liberal coating of Shine Armor. I live on the East Coast and the heat has been brutal here this summer. Washed it again yesterday before applying another coat of Shine Armor and the water is still beading up. I purchased mine directly from Amazon and have nothing but great things to say about the product. Highly recommended.
By Dave R.
Response from Shinearmor· Sep 10, 2020
Hi Dave, Thank you for your review. We look forward to serving you in the future as well.
Used shine armour on our brand new Ford focus active. Jeans blue. Car is new but we live in a rural area and it gets dirty quick. So even after washing there are water spots and dirt still visible. Shine armour was so easy to use. Light spray. Micro fibre cloth and whole car was done in 25mins. Easy weekly task. Also only used 1/4 of a small bottle. Excellent product and well worth the money. Note. I had washed the car the previous day so it was clean. But this brought it to another level. Plastics too are shining.
By Dave A.
Response from Shinearmor· Sep 10, 2020
Thank you for your review. We look forward to serving you in the future as well.
Excellent product, Armour fortify highly recommend. Mike Botwright
By Mike B.
Response from Shinearmor· Sep 10, 2020
Glad the product worked well for you. We look forward to a continued partnership
Never thought a product wood work like this. But dam this stuf wors like a treat.. our 04 hilux shine like a new one. Very happy with it..
By Mike S.
Response from Shinearmor· Sep 10, 2020
Glad the product worked well for you. We look forward to a continued partnership
Perfection, WOW
By Elly
Response from Shinearmor· Sep 10, 2020
Glad the product worked well for you. We look forward to a continued partnership
Only one word explains shine perfection
By Elly S.
Response from Shinearmor· Sep 10, 2020
Glad the product worked well for you. We look forward to a continued partnership
