//received right away
//received right away, service was great!
By Sue M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
36 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Security Products by Shieldlab, LLC. We work hard to make sure that every one of our customer’s feels safe inside of her or his own home and that our customers know how to build a strong shield of protection around their own household.
Shieldlab, LLC (shieldlab.com) has 36 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
36 approved reviews, newest moderated first
//received right away, service was great!
By Sue M.
Speedy service, great product!
By Louessa
I had a wonderful experience with their online website. I highly recommend this company for several reasons. One is the quality being top notch, second, the customer service was outstanding and thirdly, the shipping was super duper fast!! Thank you! I'll definitely come back for our security needs!! -Anna W.
By Anna W.
easy to order and installed quick...
By Bert B.
The product was shipped quickly and fixed our problem.
By Michael Y.
We had ordered a Digital Keypad lock as ours had broken! It was for our main entrance door! We were told to order model 5600 as it replaces the one that broke. We bought it with the NEXT day UPS service as we had no door handle or lock at a cost of $71.00us but did not receive the package until 4 days later!!! Then to find out it did not fit/or replace the old one! Very upset with the service and was not reimbursed for purchasing the next day service we had paid for and had not recieved. When called them to tell them the handle did not fit and we will be sending it back they would not pay for the return of the product ! I did send an email expressing my concern but no reply was given! I would not recommend this company as it was very dissapointing experience!
By Rhonda W.
Very quick turn around. Easy transaction.
By Marcia B.
Need to have wholesale pricing for installers.
By Don H.