Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
221 reviews
Shernbao USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies.We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc.We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business.In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.
Shernbao USA (shernbaousa.com) has 221 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 162 reviews with 5 stars · Clear filters
This grooming company is outstanding. I have been professional grooming for the past 15 years and this is the first and the only company that listens and helps their consumers exceed. The customer service is great and the products are top of the line
By Amber H.
I ordered the hair dryer and it came in a timely manner. Everything was exactly as I had ordered. Thank you.
By Elizabeth H.
I made a mistake in ordering a product and the company was most gracious with the handling of my return and refund.
By jarbas G.
I ordered a lighted table, I received it quickly, it was packaged in a manor that when I saw it I knew it was not damaged. Very pleased with my product ordered. Thank you.
By Lloyd S.
The LED is a game changer!
By Tiffani U.
The height-adjustable grooming table was promptly shipped and arrived in perfect condition. I was pleasantly surprised by the sturdy construction and quality of finish: it's a very substantial table in every respect and an excellent value for the price.
By David
Orders came fast and I’m very pleased with the products! When our package came damaged by the shipping company, the Shernbao customer support was extremely helpful. Mario answered to us very fast and sent us a replacement part for our product! He was absolutely fabulous.
By Lulu D.
Response from Shernbao USA· Sep 14, 2022
Thank You Ms. Lulu, It was Pleasure Helping You!!!
Very fast shipping
By Gina
