Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
ShelterLogicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
482 approved reviews, newest moderated first
Their customer support made sure I got my delivery when parts of the items purchased were delayed. Great trustworthy group.
By Rene R.
Response from ShelterLogic· Apr 22, 2025
Hi Rene, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
The person who helped me responded very quickly in a very timely manner, assisted me kindly and professional manor couldn't have had a better experience
By CHARLES
Response from ShelterLogic· Apr 22, 2025
Hi Charles, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Customer Service was excellent. Laura M. answered all my questions in a timely manner and was very knowledgeable.
By Town Of Montague - D.
Response from ShelterLogic· Apr 22, 2025
Hi there, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Dealing with the people at Shelterlogic was delightful, I wanted to replace top and curtains but ended up with a brand new gazebo, they went above and beyond to get me what I needed for a great price.
By PAUL
Response from ShelterLogic· Apr 22, 2025
Hi Paul, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Very helpful and professional...it was a pleasure doing business...
By Toby H.
Response from ShelterLogic· Apr 22, 2025
Hi Toby, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Lynn made the experience Great!!
By John H.
Response from ShelterLogic· Apr 22, 2025
Hi John, Thank you for the 5-star rating.
Very pleasant and helpful. ( same as previous dealings with Christina ) Thank you again Christina !
By Jutka S.
Response from ShelterLogic· Apr 22, 2025
Hi Jutika, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We were missing a couple of parts on our Mini Greenhouse. They made right and immediately offered to ship us a brand new greenhouse. I was happily surprised and I highly commend their customer service! Good customer service is hard to find and these guys hit it out of the park!
By Jessica B.
Response from ShelterLogic· Apr 4, 2025
Hi Jessica, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team
