Sheet Music DirectReviews of sheetmusicdirect.com

By mistake, I ordered a piece of music which is a much higher level than my ability to play as a beginner. I wrote a message to the Sheet Music Direct customer's service and received a prompt response. They canceled my order, refunded me and provided all necessary info to make a new order suitable for me. This is an example of a great service which will definitely keep me as their customer for future needs.

I got in touch with the support service at sheet music direct and they replied immediately and solved the issue! Highly recommend and trust!

I found a charge for Sheet Music which I did not purchase. I sent an email to Customer Service and was contacted immediately letting me know they were looking into it. The next day they had an answer as to what happened and why and it was resolved immediately. I am very impressed. This is a good, solid and reliable company. I had an issue with some sheet music I had purchased once and it was also resolved immediately.

Dealing with Sheet Music Direct was a pleasure. They get and A+ Excellent. Reps were quick, polite, clear and professional. The next time I need sheet music, I know exactly where to go.

Jackyln of Customer Service responded quickly and thoruoughly to my inquire, providing resolution of my issues regarding a charge to my account.

I needed help with something and sent them a message. They responded immediately and solved my problem. Great customer service. Plus I love using the app when I play the piano.

I've always been very happy with my orders/purchases from SMD in the past, but I was really disappointed with my last purchase, which was the easy play version of Rachmaninoff's piano concerto in C minor. For some reason, in the preview, I wasn't able to see very much of the music or how many pages there were, only the first few bars were shown, but I had no reason, or so I thought, as I know the piece, to think it wouldn't be a satisfactory piece of music. I was so disappointed, when having paid £4.79, the number of sheets amounted to just 2. Not happy. Taking into consideration the size of this piece of music, I would have expected more than 2 pages. I was very unhappy and thought the amount charged for the skimpy 2 pages excessive, so I asked for a refund of my payment. Thanks to the prompt and kind response from SMD, I received a full refund and am really pleased that my complaint was dealt with so quickly and satisfactorily. Thank you SMD!!

Excellent customer service excellent variety of sheet music quick at responding to customer requests.