Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
81 reviews
Sheenco TravelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in Ireland in 2012 by visionary founder Genevieve Sheehan, Sheenco Travel is a luxury travel brand dedicated to creating bespoke journeys through Ireland and the UK. With a deep-rooted commitment to crafting priceless memories that enrich lives, we specialize in personalized itineraries that reflect the unique interests and desires of each traveler.Our team of passionate Luxury Travel Specialists—now proudly serving clients across the US and Canada—offer an unmatched level of service and care, ensuring every detail is flawlessly handled. Whether it’s a private castle stay, behind-the-scenes access, or heritage experiences that connect you to your roots, Sheenco elevates travel to something truly unforgettable.Backed by our core values—listening, caring, and exceeding expectations—we build lasting relationships with our guests, earning their trust one bespoke journey at a time.Let us show you the magic of Ireland and the UK—curated with heart, handled with professionalism, and remembered for a lifetime.
Sheenco Travel (sheencotravel.com) has 81 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
81 approved reviews, newest moderated first
We had the best vacation ever!!! Shamrock Travel was great. I had a few, lol, questions and everyone there were so helpful. We are planning to go to England and Wales in two years and I would like very much for your company to help us with the trip if you do England ans Wales. Kathy Bailey
By Katherine B.
Our trip to Ireland through Sheenco was absolutely amazing. Our luggage didn't make the connecting flight and we had heard nightmare stories about the airline getting people their lost luggage. We notified Sheenco, even though our flight arrangements were not included in the package. They told us they would do their best to be in touch with the airline and would help get our luggage to us, in the event it didn't make it to us in Dublin, since we were moving every 2 days around the country. Luckily our luggage met us at our hotel about 6 hours later and we were good to go. Other than that, we had requested to stay in castles throughout the country. Ballyseede Castle had the restaurant that gave us our best meal of the trip, and was a great spot for us to travel the ring of Kerry. Ashford Castle is a MUST, Sheenco arranged for a carriage ride for us and also the hawk walk (a must do!) Plus we got engaged at Ashford Castle! Lough Eske Castle, was charming and had a great spa. Donegal is gorgeous and was one of our favorite towns in Ireland. Northern Ireland was a little bit of a let down, only because it didn't have the same charm as Ireland. Sheenco helped us plan a trip to the Gobbins, which was fun to see. Balleygally Castle was meh, only because there was a wedding the night we stayed and they were VERY unaccommodating in helping us find a parking spot (Their lot was full from the wedding guests and there is no nearby parking) There also was no food by the time we had arrived to the hotel, as the restaurant had closed. (8:30PM) Dunboyne Castle wrapped up our stay and we were able to cab it back into Dublin for about 30 bucks each way. Dunboyne had attentive staff and again, a great spa. Overall SUCH a wonderful trip and we will be planning our next trip through Sheenco soon, with an extra day in each destination so we aren't always on the go go go! A+ service.
By Katie S.
July 2014 - for our first trip to Ireland, we wanted a custom trip for a party of 7. Sheenco (then Shamrock) were very accommodating as I ran a bake off between various tour providers. they won on price and then they followed by winning on service. we were able to stay 2 days at Dromoland Castle, where our driver Dave, who doubled as our tour guide and local lore master, then picked us up for a 6 day tour through Knock, Galway, back thru the Burren to the Cillfs of Moher, around thru Adare for 2 nights in Killarney and the Ring of Kerry. then it was off to Kilkenny (with a stop at Loftus Hall on the Hook) and finally back for 3 nights in Dublin. all hotels were wonderful and in the center of town where we could walk to pubs and restaurants. they were also very responsive to our needs on both ends of our trip when we did not have a driver. I would absolutely use them again for Ireland and the UK.
By Joe L.
Our vacation was seamless. From the first time I talked to them on the phone, to the itinerary, to pick up and drop offs at the airports. The luxury cars we rode in were so lovely. Our driver Jerry was awesome and knowledgeable and took us off the beaten path as we requested. I have & will recommend Sheenco Travel for that dream trip to Ireland. I plan on coing back!!
By Sara T.
We were a group of 4 adults that used the services of Sheenco Travel 2 years ago and they did not disappoint! We were picked up in Belfast and ended our tour in Dublin. Mark our driver was very knowledgeable and accommodating. The days were full but not overloaded and had enough down time. We stayed in a variety of accommodations. Guest houses, hotels, and a castle stay which were all lovely. Would highly recommend them for your Ireland adventure.
By Buffy
I found Sheenco on the wed. I was a bit leery working with them because of all negative stories you hear about the web. Anyway, I am very glad I took the chance. They are one of the best, if not the best tour group I have worked with. Everything they promised they delivered on and even more. If you want a upstanding group to work with then I highly recommend them.
By Richard
We planned our honeymoon with Sheenco travel. We chose the self-drive Castle Tour and it was absolutely amazing. The customer service was excellent and the accommodations were all great. My favorites were Waterford Castle, Ballyseede Castle and Ashford Castle. They were able to adjust the itinerary so we could spend a few extra days at Ballyseede to do a wedding blessing ceremony. I highly reccomend this company and would definitely book with them again.
By Ryan K.
We booked our Honeymoon through Sheenco Travel and we couldn't have been happier. We stayed in five different places and while one wasn't completely aware of our situation and Sheenco took care of things before we were even able to get our luggage from the car. It speaks very highly of a place that can fix a problem that quickly. Thank you Genevieve for helping us create beautiful memories.
By Jess H.
