Extremely poor customer service
Extremely poor customer service. Unwilling to give anything but the same scripted messages over and over. Better hope you don't have a problem because you'll get no answers from them.
By Brian S.
Response from Sheds For Less Direct· Aug 16, 2021
This review is about the shipping company who damaged the item. We reshipped a replacement free of charge. Customer wanted us to pay him monetary retribution or he would write a bad review which we did not do. Hi Mr. Swartz, Thanks so much for your recent purchase from my small family business! I wanted to contact you now that the delivery issues have been resolved. I apologize for the inconvenience on the time this took and the damages of the item during shipment, I definitely know how frustrating that can be. The freight carriers have had issues this year with staffing mostly but many other variables caused a lot of problems for us. Now that you have received your replacements shipment I hope you will please consider updating your review of my company. We are available here 7 days a week to serve you toll free at 1-877-307-4337 or in live chat if we can help. I hope you will please reconsider giving my business a better star rating. Please let me know if I can help with anything. Thank you for your consideration! -Travis Owner



