Been waiting 4 months for order
Ordered a vinyl in July, said it was coming in October, emailed them and was told early November and still no sign of it, so have emailed them again.
By Tara Bippityboppityboo H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
42 reviews
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Shark Robot (sharkrobot.com) has 42 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Ordered a vinyl in July, said it was coming in October, emailed them and was told early November and still no sign of it, so have emailed them again.
By Tara Bippityboppityboo H.
I live two hours up a continuous highway from Shark Robot, so explain to me WHY my order is taking five days to get to me? Is it because they sent out a "your order has shipped" email four days before actually delivering it to the post office?
By Shea F.
Everything is fine until you have a problem with your order. The costumer service is really bad. We bought the Stolas Nightlight and within 8 weeks, the switch fell off, and they are soo ooo sorry, but there is nothing they can do. No refund, no replacement.
By Joh N.