Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
257 reviews
ShapewearUSASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Shapewear USA, the new way to shop for shapewear in the U.S. Let us take you on a journey of the best shapewear brands, from North and Latin America to Europe and all around the world. ShapewearUSA.com connects women with the world's most in-demand fashion shapewear brands. ShapewearUSA.com is a leading destination for sophisticated fashion that features the latest trends and collections for body shaping garments that improve posture, boost confidence and highlight a more contoured shape and sleeker physique. We are inspired to help women find shapewear clothing that accentuates their most attractive traits, including the unique beauty that radiates from within.
ShapewearUSA (shapewearusa.com) has 257 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
257 approved reviews, newest moderated first
I ordered according to the measurement charts and the product did not fit.
By Guppy
Response from ShapewearUSA· Apr 10, 2023
Please reach out to [email protected] and they can help you with sizing and product recommendations for an exchange or a refund.
I’m glad I ended up getting my item but the pathway to it was rough. Customer service was horrible.
By J O.
Response from ShapewearUSA· Apr 10, 2023
I am sorry about that, we have since then improved our customer service team, please reach out to [email protected] if you need any further help!
Felt like a straight jacket. Not that I've ever worn one.🤫
By SHARON S.
Awesome Customer Support! My questions were answered quickly. I ordered a post surgery compression bra and I am extremely happy. Fits great and very comfortable and price was really good as well. Shipped quickly too. All around wonderful experience!
By Lorraine
ShapewearUSA’s customer service is amazing! Helped my mom to make an exchange for an order she had deleted her confirmation email with all the details, including the order number! Customer service worked tirelessly with us to sleuth the details of the order and enable the return.
By Laura S.
Paid for expedited delivery; received six business days later.
By Yvonne
Most comfortable bra ever!
By Dawn
I shouldn't be surprised, based on the look of the website, that I didn't receive the highest quality products from this company - lots of loose strings and cheap fabric. However, their website guarantees "easy returns", so I wasn't worried. In trying to process the return online, though, I was told that for some reason, on this order, I could not get my original payment method back, only store credit. I then had to email support who said they could process it manually for a 10% fee - never explaining why the website won't allow me to get my money back - given that I take photos of the items and tags and send them via email, pay for insured shipping on the package back to the manufacturer, and that nothing, including the flimsy packaging, has any damage. If I failed to do so, I was told I risked the return being rejected and being charged for the items being shipped back to me. I exchanged more than 10 emails with support and they were extremely unhelpful. It seems the returns are designed to never give you your money back and are NEVER free, even if the process goes smoothly. This is not immediately evident on the website, so be warned.
By EW
