Great exchange service
Great exchange service, and even better support than other trading platforms.
By Jhon Sebastian C.
Response from ShapeShift· Jun 16, 2020
Thank you for your kind feedback! :)
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
191 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Experience a completely new ShapeShift — the most secure and user-friendly crypto platform in the industry. Buy, sell, send, receive, trade, track, and hodl most major cryptos in a non-custodial way.
ShapeShift (shapeshift.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 142 reviews with 5 stars · Clear filters
Great exchange service, and even better support than other trading platforms.
By Jhon Sebastian C.
Response from ShapeShift· Jun 16, 2020
Thank you for your kind feedback! :)
Shapeshift is a really wonderful platform. I loved it the first time I happened to begin trading. The team is not only professional but lovable. I tried many platforms but Shapeshift is the best and I spread the word all around me.
By Salahdine B.
Response from ShapeShift· May 2, 2020
Thank you so much for the kind words ! We're delighted to hear you are enjoying ShapeShift!
It's running fast and easy to use but this platform needs more cryptocurrencies as binance, bittrex for trading . Thank you
By Ngoc Tuan N.
Response from ShapeShift· Apr 26, 2020
We appreciate the feedback! We recently added support for BNB!
Customer Service was very helpful during the process. They got back to me with no delay.
By Constancio L.
Response from ShapeShift· Apr 26, 2020
Happy to hear that!
Very helpful, competent and prompt customer support
By Andrew C.
Response from ShapeShift· Apr 26, 2020
Our team is happy to help!
Good customer support. Clear indications to successfully complete the a Id verification procedure. Fast and easy.
By Alex M.
Response from ShapeShift· Apr 26, 2020
Glad we could help you out! Thanks for the review, Alex!
It has been a great experience to use the Shapeshift platform. Trading and having all my funds in one place via my KeepKey Wallet. The response of the Support Team is quick and awesome. Thank you and keep it up.
By Sunny N.
Response from ShapeShift· Apr 26, 2020
Thank you for the review, Sunny!
Great exchange site, makes things fun. Support staff are quick and helpful if you have any issues! I wish I had more crypto so I could use the platform more! :D
By Jordan H.
Response from ShapeShift· Apr 26, 2020
Glad you're enjoying it! Keep an eye on our Twitter page for crypto giveaways!