Swift service
Swift service, excellent customer support and all in all a website I'd highly recommend. You won't be disappointed ;)
By Megan
Response from ShapeShift· Apr 14, 2020
Thank you the review, Megan!
Sunday, November 8, 2026 · Customer reviews of US businesses
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191 reviews
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Experience a completely new ShapeShift — the most secure and user-friendly crypto platform in the industry. Buy, sell, send, receive, trade, track, and hodl most major cryptos in a non-custodial way.
ShapeShift (shapeshift.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 142 reviews with 5 stars · Clear filters
Swift service, excellent customer support and all in all a website I'd highly recommend. You won't be disappointed ;)
By Megan
Response from ShapeShift· Apr 14, 2020
Thank you the review, Megan!
This platform is simply the ultra modern way to buy crypto with credit cards without hassle plus you can also swap and trade at zero fees. Thumbs up to the team behind this
By Fred E.
Response from ShapeShift· Apr 7, 2020
Thank you for the kind words! Our team is so glad you are enjoying the platform!
Friendly, knowledgable, patient handling of my 2FA issue. All interactions have been this way.
By Mike P. in P.
Response from ShapeShift· Apr 7, 2020
Thank you for the review! We're always happy to assist!
I mean seriously, response time was very fast, Myleene Miningrig and Julius TechAnalysis were specifically assigned to my issue regarding hardware wallet integration with Shapeshift and they were able to solve my problems swiftly and efficiently. Massive respect to Mr Voorhees and the team. Keep up the great work!
By Bardia
Response from ShapeShift· Mar 28, 2020
So glad our team was able to help you out! Thanks for the kind words and 5 star review!
Megan and Josh quickly responded to my question I had regarding a transaction that was unable to go through. Promptly refunded me, and explained why I was unable to make the transaction! Couldn’t have asked for better service. Thanks Shapeshift
By Josh
Response from ShapeShift· Mar 26, 2020
We'll be sure they get your message! Glad everything went smoothly :)
Very Good support by Donna and also they solve my all doubts and questions. Thank you so much for great support
By nick C.
Response from ShapeShift· Mar 15, 2020
So glad Donna was able to help you out! I'll be sure to make sure she sees your message.
Prompt and personal response to a hardware/software sync issue I was having. I was very pleased with the experience and would recommend this product/service.
By PublicName
Response from ShapeShift· Mar 5, 2020
We're so glad you had a pleasant experience!
i am giving a 5 stars rating at this time i am just starting out in the crypto world so far i like what i see Shape Shift keep up the great work
By jeremy
Response from ShapeShift· Mar 5, 2020
Welcome to the crypto-universe! Thank you for the review :)