Great support
Great support, great Plugin
By Benedict D.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
172 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ShapedPlugin LLC, founded in 2015, is empowering WordPress websites worldwide. We are a dedicated software company focused on creating feature-rich, user-friendly WordPress and WooCommerce plugins that help businesses and organizations grow by solving real-world problems.Our flagship products—WooGallery, Location Weather, Real Testimonials, WP Carousel, Easy Accordion, WP Team, Smart Tabs, SmartPost, and more—are designed to simplify website management and help users scale their online presence effortlessly.Trusted by 350,000+ users in 180+ countries, our plugins are used by leading organizations such as Intel, NASA, ITU, University of Oxford, MIT, Cambridge University, Siemens Energy, Australian Science Innovations (ASI), and many more.
ShapedPlugin, LLC (shapedplugin.com) has 172 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
172 approved reviews, newest moderated first
Great support, great Plugin
By Benedict D.
Excellent support service; they helped me via chat to resolve an issue with the Location Weather plugin. Everything went very well—excellent work.
By Carlos G.
The plugins were easy to setup and performed beyond expectations. There is a wide choice of designs for each and they are exceptional compared to some I tried first
By customer
I was particularly satisfied with the kindness and willingness of the service.
By Thanos
Good support is invaluable! They are incredibly responsive. When I had problems with the search box, I had a fix almost immediately. Also, they're patient. They will even answer questions that have nothing to do with their products - a fine thing when one asks for information about some other company's product.
By Eliza
Perfect, top service. Great Plugins.
By Timo F.
It was quick, nice, and very clear questions to get further. Over all, very good help. Thanks!
By Rita Maria S.
The plugin is amazing. But the customer support is exceptional. I had a problem and they resolved it immediately. I didn't have to wait days to get a response. Highly recommend this plugin.
By BioBare S.