Shalom Israel ToursReviews of shalomisraeltours.com

if you want to have a tour around occupied land, this is for you!

MY BOYFRIEND BROKE UP WITH ME AND SHALOM WOULD NOT REFUND MY DEPOSIT EVEN THOUGH HE WILL BE BRINGING SOMEONE ELSE AND PAYING THE $500 AGAIN. VERY UNFAIR AND NOT MY FAULT. THERE ARE EXTENUATING CIRCUMSTANCES SOMETIMES AND THIS IS AN OCT 2020 TRIP

I have just had a series of emails from this company. I expressed my opposition as an american to traveling in Israel. The representative has now called me mentally ill and gone on to use filthy epithets in response to my comments. I want to underline that I never contacted this company but they have gone on to write these vile attacks on me. I would think twice about dealing with such people.

As above post April 2017, I too was on the Israel tour with Jodi and as described, Our private tour was excellent, our guide was great. However, we take offense that Mr Stark would accuse us of blackmail and threaten to sue us. We missed two flights and do not arrive on the original planned flight. Mr Stark was notified withn 30 minutes of original arrival time that we were not on this flight. As contratcually bound, as part of our tour package, we were not picked up from the airport as promised. After arriving home, we asked for reimbursement for airport transfer. Mr Stark was unaccommadating and not willing to give us what was paid, nor was he willing to reimburse taxi fare. I did tell him that I would rate him negatively on Trip advisor. Speaking the truth of our experience, is in no way blackmail. We did not demand, we asked numerous times for what was just and fair. It is my right, as a consumer, to rate according to how we were treated. Oddly, he is willing to pay attorney fees to sue, yet not willing to reimburse $150 as originally agreed as part of our tour, nor a $50 paid taxi fare. Edit

First and foremost i am not one to give a negative review. However, we missed 2 flights out of Frankfurt--we notified Mr. Stark as soon as we were able and were aware of our connection plans. He told us they could not accommodate due to shabbat. That is understandable but our group that we were traveling with arrived on time and received a guide at the tarmac-ac, whisked them thru customs and led the to a chauffeur to their hotel. we traveled 48 hrs and proceeded to stand in a customs line and extremely long taxi que. When asking Mr. stark for a refund for the transportation service he did not provide or at least a reimbursement for our taxi he was unaccommodating. He was outraged that we would even suggest. Tour was great; Mordecai our guide was excellent!!!!!! He was warm, humorous and shared his passion for the country. Mr stark was difficult and unpleasant to work with