I loved it so much in Malaysia and im…
I loved it so much in Malaysia and im from sydney so I beg you please bring it to Sydney Australia I will eat it everyday
By Diamond T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shake Shack is an American fast casual restaurant chain based in New York City.
Shake Shack (shakeshack.com) has 215 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 50 reviews with 5 stars · Clear filters
I loved it so much in Malaysia and im from sydney so I beg you please bring it to Sydney Australia I will eat it everyday
By Diamond T.
I've been going to Shake Shack for years, but not anymore. I have had to separate more and more 'gristle' from the beef content as the years go on, and on last Saturday, that was it. Never again. I told the manager too.
By Brendan Mc M.
Great food at covent garden shake shack. and very quick service. and good customer service :)).
By Elissa
Really amazing service and delicious food. Thanks to Harish who was so helpful getting my receipt. Well done
By DMS
if you want to see what real hospitality is, go to Oviedo and meet Lori. she is just lovely and so spot on with her guests needs. Thank you, Lori, for making our first visit so special. And our children can't wait to see you again. You are what everyone needs in this kind of business to feel welcome and it shows. You do love your job.
By curt
i drunk shak
By Um H.
Great experience with the King’s Cross branch, there was a kind young lady named Kaoutar at the till was really friendly and smiling. She was happy answering my questions about the menu too!
By jas S.
5 stars to Polite staff at King’s Cross, thanks to Kishore, keep up the good work
By MK