Victoria branch- poor service…
Victoria branch- poor service throughout and disorganised.
By Richard H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shake Shack is an American fast casual restaurant chain based in New York City.
Shake Shack (shakeshack.com) has 215 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 12 reviews with 3 stars · Clear filters
Victoria branch- poor service throughout and disorganised.
By Richard H.
Food was expensive but tasted good and service was quick. We didn't eat in, because we hadn't got a phone with a QR code reader.
By Fiona
Just so so, not really special.
By Corey H.
Great food and people not worth the price though for two people is 38 bucks two burgers and fries and drinks ....
By customer