Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
986 reviews
ShadesDaddySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering incredibly low prices on the latest designer eyewear since 2007, ShadesDaddy provides customers all over the world with some of the best savings around. Featuring the hottest brands on the market such as Ray-Ban, Prada, Dolce&Gabbana, Oakley, Versace, and many more, this is your one-stop-shop for the biggest savings. Whether you’re looking for the latest sunglasses or the best eyeglass frames, ShadeDaddy has the perfect pair at the perfect price! Our mission is to provide our customers with the simplest and safest buying experience on the market, and through years of dedication, we’ve earned the status of one of the most trusted sources for high-end eyewear. We take this status seriously and use it as inspiration as we continue to grow our selection of name-brand eyewear, while never compromising on quality customer service.
ShadesDaddy (shadesdaddy.com) has 986 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 167 reviews with 1 star · Clear filters
I received the wrong glasses !! 😞
By Guiltypleasure
Response from ShadesDaddy· Oct 24, 2022
Hello, Thank you for sharing your feedback. We sincerely apologize to hear about this inconvenience. We have via emailed you for a follow up, as we promise to make things right as soon as possible! All The Best, Customer Support
My package was sent back. I never got
By Brenda E.
Response from ShadesDaddy· Oct 6, 2022
Hi Brenda, Thank you for sharing your feedback. We sincerely apologize to hear about the inconvenience. Please note, we do not have any control of the packages in transit, as it is in the responsibility of the shipping carriers. Although, we do deeply apologize that you had to experience this. A refund notification was via emailed to you this morning. Please allow about 1-3 business days for your funds to reflect. If you need any further assistance, please do not hesitate to contact us directly! All The Best!
My glasses delivery was delayed and not delivered to the address requested. Wrong tracking and delivery information.
By Shobha P.
Response from ShadesDaddy· Oct 3, 2022
Hello Shobha, Thank you for sharing your feedback! We have been working together regarding your package and we have assisted you along the way. Please note, your orders tracking does state it was shipped & delivered to the address inputted at the time of checkout. Although, we understand that sometimes mistakes can happen within the carriers. Therefore, we have contacted the carriers and we are gathering more information in order to take care of this in the best way possible for you. All updates will be received via email. If you need further assistance, please feel free to continue to chat with us! All The Best!
I ordered 2 pair of the same frame and only received one and a pair of sunglasses I did not order. I sent 2 emails and pictures showing order and still have yet to have this issue resolved. Could I please receive my Coach HC6120 in black and blue since they are already paid for, or refund my full amount. Getting a return call or email is impossible with this company. Denise Lester
By DENISE L.
Response from ShadesDaddy· Sep 28, 2022
Hello, Thank you for sharing your feedback. We sincerely apologize for all the inconvenience you have had to deal with. Allow us to make things right! We have issued the refund for the incorrect item received, back to the original payment method. All refunds reflect within 1-3 business days. Should you have any questions or concerns, please do not hesitate to contact us directly! All The Best, ShadesDaddy
I did not get my item they said it delivered and once I got home from work I saw no package , I wrote customer service and call them and they never respond , this is my first and last experience with you guys
By Dmitry S.
Response from ShadesDaddy· Sep 28, 2022
Hello, Thank you for sharing your feedback. We sincerely apologize to hear that your recent experience with us wasn't the best. For the inconvenience, we have issued your full refund back to the original payment method. All refunds reflect within 1-3 business days. Should you have any questions or concerns, please do not hesitate to contact us directly! All The Best, ShadesDaddy
A full month after ordering replacement lenses, I never received an update. I called today, and they still have no clue when my order may arrive. Very poor communication. I would not use this company again.
By Quint R.
After a month of waiting, I finally received replacement lenses that I ordered. Upon attempting to install them, I found that I had been sent to wrong size lenses. When corresponding with customer service, they refused to replace them with the correct size. I will not be using this company for any future purchases and urge you to do the same.
By Cody W.
Pretty simple review. Ordered sunglasses, received completely wrong pair, had to initiate a return, 2 weeks later they still have my money and no update on return or credit to my account. 2nd email to customer service with no reply. Wouldn't a decent customer service action be to send me the correct sunglasses in parallel to me returning the wrong pair? waiting and wondering....
By G
