Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
986 reviews
ShadesDaddySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering incredibly low prices on the latest designer eyewear since 2007, ShadesDaddy provides customers all over the world with some of the best savings around. Featuring the hottest brands on the market such as Ray-Ban, Prada, Dolce&Gabbana, Oakley, Versace, and many more, this is your one-stop-shop for the biggest savings. Whether you’re looking for the latest sunglasses or the best eyeglass frames, ShadeDaddy has the perfect pair at the perfect price! Our mission is to provide our customers with the simplest and safest buying experience on the market, and through years of dedication, we’ve earned the status of one of the most trusted sources for high-end eyewear. We take this status seriously and use it as inspiration as we continue to grow our selection of name-brand eyewear, while never compromising on quality customer service.
ShadesDaddy (shadesdaddy.com) has 986 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 167 reviews with 1 star · Clear filters
Ordered gold frames, got black frames, called and explained the mistake, salesperson said they’d expedite the glasses I ordered and I’d have them within three days, said they were in stock, that was three weeks ago-/still no glasses.
By STEVE F.
3 weeks since I ordered and you took my money and still no delivery
By David M.
Response from ShadesDaddy· Dec 24, 2019
Hello David, I would like to follow up with you. We have in our system that your package was delivered on November 25th, can you please confirm this information? Please note that we take 2-4 weeks to ship all of our replacement orders (as stated in the product description) because most of the times are items coming from Italy. We are awaiting for your response. Have a great day, Shades Daddy Support Team.
Very expensive for 2 pieces of plastic made from china and it wasn't even a perfect fit. Both pieces cost 50% of replacing the entire pair of glasses. Also, it would have been nice for the screws to be sent with them but that's probably asking too much.
By Mark M.
My last order was lost in transit even though I was fully refunded but I'm very disaapointed. This time its a thumbs down. SD should better look for a good courier. UPS sucks and very poor customer service.
By Yew C.
They sent the wrong thing. I ordered replacement nose pads using the specific serial number on the glasses - I got random lenses I don't want. It's too much trouble to send them back and I'll find the nose pads for my Ray bans elsewhere - won't use this company again.
By David S.
sent the wrong item
By warren W.
The experience with shadesdaddy was terrible. I didn’t get emails to inform me when i would receive items. Then when i wanted to return some items that was a nightmare couldn’t get any help from a live person
By Maria V.
My order has not been shipped after 10 days and when customer service responded to my e-mail, they referred me to the USPS tracking number and told me that it had been shipped, to “give it another day”? The tracking says that USPS has not even received the item! After being confronted with this info, customer service is no longer responding. Thinking this might be a scam with positive reviews being generated by the company. BEWARE.
By Blind girl with no G.
Response from ShadesDaddy· Aug 29, 2019
Hello Meredith Bradley, We truly apologize for the misunderstanding. Please note that you have ordered a frame and added prescription to the lenses. This process can take 7 additional business days. Furthermore, we have tried numerous times to reach you to let you know the document you uploaded/sent to us is not your prescription. You uploaded your doctors visit receipt. Please send the correct document to [email protected] Thank you, Customer Support
