"Detailed " home service gone bad
The two kids arrived and started with a power washer to the exterior of the small home. It was not taking off the webs and grime. After a few hours I said its not working and complained, so they decided to use a brush with the water hose.The manager did call and said he would fix things, but I had not looked at the windows yet. Things went from bad to worse as when they left I opened the windows and there was grime and dirt all inside the tracks , screens and windows. I called the company and the manager said thats all EXTRA!. So much for detail at 1000$ and he proceeded to tell me that they will not clean tracks or remove screens unless you pay extra. Please stay away from this company as its all hype and no production. I had water and foot marks in my tub and never cleaned as the worker left . . I had an open house right after. The manager kept referring to the 'quote" and extra costs. I then said well what is a window washing if they dont do the whole window including frames? I asked for them to return and do them properly and they refused and cancelled my appointment unless I paid extra. Why not do the job right in the first place ! stop charging for the extras and "a la carte " window washing . They call themselves DETAILED and yet its further from the truth. Dont fall for the hype!
By Linda A.