Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
109 reviews
SetraHostSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SetraHost offers fast, secure, and affordable web hosting that is fully optimized for WordPress. Trusted by individuals, small businesses, and creative professionals, we make it easy to launch and grow your website with confidence. Whether you're starting a blog, building an online store, or managing client sites, SetraHost provides the performance and support you need.Our platform runs on LiteSpeed with NVMe SSD storage for ultra-fast load times. Every plan includes free email hosting, daily backups, one-click installs, and built-in security. We also offer expert WordPress support to help you troubleshoot issues, optimize performance, and get the most out of your website.With thousands of websites hosted and a reputation for reliable service and friendly support, SetraHost is a dependable partner in your online journey.
SetraHost (setrahost.com) has 109 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
109 approved reviews, newest moderated first
I moved to Setrahost after I had issued a tweet complaining about the hosting company I was using. From the moment they contacted me they were brilliant. They migrated the site for me and any issues I've had have been sorted quickly. I have no hesitation in recommending them.
By mjhargreaves
An amazing service and great interface for beginners. I would def recommend to anyone running a website!!
By Nelson Z.
Did a great job migrating my site from GoDaddy, good prices, fast support.
By mister K.
Started my first website so I wasn't too sure what I was doing and needed to setup a e-commerce store. They went out of their way to help me install and setup WordPress and WooCommerce. Appreciate the help and would definitely recommend.
By Barry L.
I tweeted about how I wanted to take my blog self-hosted back in Feb 2019 and SetraHost got in touch and kindly offered to work with me. I really appreciated how 'real' the conversations and support I received felt. The fact that they also promise to never increase their prices was a big one for me too, as many other hosting companies charge stupid amounts in the second year. I had a few issues with accessing my blog back in the Summer where I had messed up my settings and it did take them a longer time than expected to fix but they did so respectfully and also apologised. SetraHost do have room for improvement and are not perfect but if you are looking to invest in a small business and recieve personal support then SetraHost may be for you!
By Millie
*Update. The founder of Setrahost emailed me and got everything fixed on the same day. I hope i can see a better support in days to come. As mentioned by Denise, very helpful at the beginning but nowsday, they will take 5-7 days to reply to my ticket. My problem still not solved! Disappointed!
By William C.
Setrahost has been very responsive in terms of support, usually answering questions I have within 1 or 2 hours including dealing with any refund issues I have promptly. They are highly affordable, have deals often, and uptime&speed are great. And, again, the support staff are incredibly helpful.
By Lan N.
My current host had been experiencing issues, and I needed a new host fast. I decided to take a chance on SetraHost. After a helpful chat, I signed up and opened a migration ticket. At first everything seemed to be going fine, but then they said they were about to begin and it would be done shortly. But two days, later, despite my inquiries, they still hadn't finished or replied to my ticket. I opened a billing ticket to cancel and billing replied right away and refunded me per their guarantee. I never did hear from tech support (migration) again and closed my account. Maybe it's a fluke, I don't know, but I am looking for good communication and reliability and didn't find that here.
By Denise R.
