Extremely professional
Extremely professional, competent, and courteous
By customer
Response from Sesame· Jan 17, 2022
Thank you for your feedback! We appreciate it!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,158 reviews
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Sesame (sesamecare.com) has 4,158 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,158 approved reviews, newest moderated first
Extremely professional, competent, and courteous
By customer
Response from Sesame· Jan 17, 2022
Thank you for your feedback! We appreciate it!
So happy I found sesame and recieved the help I needed.
By Sara.V
Response from Sesame· Jan 17, 2022
Thanks so much for your feedback!
My 1st experience I picked a Dr. and paid to virtual visit my 7 yr. old daughter. The Dr. Said I'm not a pediatrician and I don't see children goodbye. So we requested our money back and they said no we can get 20% off our next visit. Like I would ever try or recommend them.
By nesha M.
Response from Sesame· Jan 17, 2022
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
The dr listened and prescribed meds that finally made me better. I’m very happy
By Susan B.
Response from Sesame· Jan 14, 2022
Thank you for your feedback! We appreciate it!
Horrible customer service. my appointment was cancelled without my knowledge and I sat waiting in a virtual room for 30 minutes and no one showed up, called to find out what happened and was told the provider cancelled without even reaching out. they weren't even going to contact me for another few hours. I took unpaid time off of work for this and Now I'm scurrying trying to find someone whos not scamming sick people.
By Cire A.
Response from Sesame· Jan 14, 2022
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
I got 4 minutes with the provider for a prescription refill. Then it went nowhere. The Sesame contact number and live chat doesn't work. I sent an email but still no prescription. It seems like a scam!
By Dane M.
Response from Sesame· Jan 14, 2022
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
It was very easy to do the online visit. Was asked questions and was listened to. Felt very comfortable with the whole process!
By Kathy
Response from Sesame· Jan 14, 2022
Thank you so much for your feedback! We appreciate it!
Excellent NP
By customer
Response from Sesame· Jan 14, 2022
Thank you for your feedback! We appreciate it!