Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,158 reviews
SesameSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is simple: make it easier and more affordable for all Americans to access high-quality health care.
Sesame (sesamecare.com) has 4,158 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,158 approved reviews, newest moderated first
I had an awful experience today. It was a complete waste of time and Money. It's a joke of a service.
By Mike
Response from Sesame· Oct 24, 2023
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
I logged on exactly when my appointment was, i could see myself in video window and message said waiting for doctor to log into conversation. Waited 43 minutes still nothing, went to message and asked about being charged, they said their record showed doctor logging on but not me, totally backwards, i was logged into and doctor never showed. update, company did contact me and appologized and issued a refund, I will try one more time in the future and hope experience will be better. Most companies don't care about customer satisfaction so I am glad this one did address my issue.
By Jim A.
Response from Sesame· Oct 24, 2023
We appreciate you taking the time to share this feedback. We take all customer input seriously.
The provider never joined the appointment.
By CW
Response from Sesame· Oct 23, 2023
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
Great app to be able to get medical attention when you do not have insurance or not able to get into your own provider.
By Aisha
Response from Sesame· Oct 23, 2023
Thank you for your feedback! We appreciate it!
The close attention to my history, and in-depth conversation about my health issue.
By customer
Response from Sesame· Oct 21, 2023
Thank you for your feedback! We appreciate it!
Very satisfied with my visit. Dr was very courteous and even called bc I was having technical difficulty. Highly recommend!
By Me
Response from Sesame· Oct 20, 2023
Thank you for your kind words! We appreciate it!
Second time using this service. The doctors were great on both occasions. Kind, helpful & professional. Highly recommend.
By Cynthia C.
Response from Sesame· Oct 19, 2023
Thank you for your kind words! We appreciate it!
I have tried several other telehealth options out there. And none come close to Sesame's level of service, their providers and pricing are phenomenal.
By Marco C.
Response from Sesame· Oct 18, 2023
Thanks so much for your feedback!
