SesameReviews of sesamecare.com

I had a great virtual visit with Lovelin! She was professional, compassionate, and easy to talk to. They listened to my concerns, answered my questions, and explained the treatment plan clearly. I felt heard and well cared for. I would definitely recommend this provider on Sesame!

It is dangerous to use Sesame. The provider didn't perform an actual diagnosis for an urgent care need, but instead just quickly prescribed something based on my self-diagnosis. They prescribed a $250 medicine that wasn't even available. When I notified them via messaging, they took 12 hours to modify the prescription - and prescribed EAR medicine for an EYE issue. When I notified them of that issue, they never responded again. If I hadn't been paying attention, I'd be putting ear drops in my eyes. I had to see a local doctor to get this resolved. When I contacted Sesame support for a refund, they said no - as long as the provider logged time, they won't refund it. They kept saying it was against their policy to provide a refund. To me that says a lot of about this prescription factory. They don't care about patient safety or quality of outcomes. They think it's acceptable for an incompetent provider to perform zero diagnosis and then wildly prescribe whatever - even if it has absolutely nothing to do with your issue.

Every time I want to refill my prescriptions you guys make it so easy and fast we appreciate it keep up the great work five star rating for me

My appointment was so easy to make and even more convenient! I felt like my questions were welcomed, fully heard, cared about and answered.

Doctor was very helpful and caring.

Very good doctor took her time and gave me the medicine I needed

I’ve had approximately 7–8 appointments canceled or completely no-showed in the last 48 hours. I’ve repeatedly scheduled appointments expecting to speak with a medical provider, only to have them canceled or have nobody show up. This is completely unacceptable for a healthcare platform. People use services like Sesame because they need medical attention, not to waste hours repeatedly scheduling appointments that never happen. After this many failed appointments, I have absolutely no confidence in the reliability of this service. I would strongly caution others against relying on Sesame for time-sensitive medical care.

The first thing I noticed was that she looked nothing like her profile picture. I was wondering if I had the right doctor? She did listen to my concerns. To be honest though for $60, next time I'll just go in and see my local physician no matter how I'm fine feeling.